KW Rewards
KW Rewards is our way of expressing gratitude towards our valued customers. As a member of this program, you will earn reward points for every purchase you make at Knifeworks. The best part? Joining KW Rewards is completely free and using it is incredibly easy. You'll be pleasantly surprised at how quickly your points accumulate, giving you the opportunity to redeem them for future purchases. Start earning rewards today and enjoy the benefits of being a loyal Knifeworks customer!
How does KW Rewards program work?
- You're automatically enrolled in KW Rewards if you have a Knifeworks.com account - no additional account setup needed.
- Earn 1 point per $1 spent on products.
How to earn points
- Earn 1 point per $1 spent on products.
- Earn 100 points when you sign up.
- Earn 50 points as a Birthday Gifts every year.
Redeem points to receive a discount toward your next purchase when you hit a point level.
- 300 points = $10 Off on orders over $100
- 600 Points = $20 Off on orders over $200
- 900 Points = $30 Off on orders over $300
- 1200 Points = $40 Off on orders over $400
- 1500 Points = $50 Off on orders over $500
- 2500 Point = $100 Off on orders over $1000
Frequently Asked Questions (FAQ)
Q: How do I become a member of KW Rewards Program?
A: If you are an existing customer and already have an account with us, you are now KW Rewards member.
A: If you are new to Knifeworks, it's easy just sign up then you will become KW Rewards program member.
Q: How Do I earn points?
- Earn 1 point per $1 spent on products.
- Earn 100 points when you sign up.
- Earn 50 points as a Birthday Gifts every year. The points will be automatically added to your account on your Birthday.
Q: Do I earn the points from my prior purchases before KW Rewards start?
A: No! (Very sorry to say this) You will earn points only from the purchases made after the KW Rewards program started.
Q: Can I use my points toward a prior purchase?
A: No! You can only use your points toward a future purchase.
Q: How many points do I earn from my purchases?
A: We keep this very easy and simple, $1 = 1 point. What you spend is what you earn.
Q: What can I get for redeeming points?
A: You can redeem points for Discount to use on your future purchase.
Q: When will I receive my points?
A: Your point will automatically be added to your account once the purchase is completed (Status of order showing as “SHIPPED”)
Q: Do reward points expire?
A: Points that are not redeemed do not have an expiration date and can be used at any time to receive a discount.
Q: Is it possible for points to be deducted from my account?
A: Returns or cancelled orders will lead to a deduction of reward points in the same value as the return or cancellation.
- If you have already redeemed points for an item that you have returned, please contact our customer service team for further assistance. They will be able to provide you with the necessary information and guidance on how to proceed. Our team is dedicated to ensuring that all concerns and inquiries are addressed in a professional manner, so please don't hesitate to reach out.
- In the event that your KW REWARDS account incurs a negative point balance, it indicates that points were utilized for items which were subsequently returned or canceled. In such cases, you bear the responsibility of reimbursing KnifeWorks.com for any portion or entirety of the acquired merchandise that was covered by points from the returned items. It's important to note that if points have been utilized, even partially, you will be charged by KnifeWorks.com for the complete value of the negative points.